Reference

mild88 Privacy Policy for Your Account

Your account details, DANA activity and QRIS status stay connected to a clear privacy process at mild88.

Clear data purposesWallet activity contextPrivacy request pathMobile account controls

How This Privacy Policy Applies

mild88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers information we receive when you open or use an account, contact support chat, verify your phone, browse the lobby, or connect a payment route. We use those records to provide account access, match a DANA, OVO, GoPay or QRIS status to the

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right account, investigate payment receipts, protect sign-in activity and meet applicable legal requests. Bank transfer and virtual account references can include a bank name such as BCA, BRI, Mandiri or BNI, along with a reference number and status. We do not ask for data unrelated to
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these purposes through the normal account flow. Some features or account eligibility depends on local law. If a local rule changes how we retain or provide data, that rule applies to the relevant request. You can contact us before opening an account if you need clarification
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about a specific field.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways to Ask About Privacy

A direct contact route helps you resolve a privacy question without sharing more than needed. Use the support chat linked from your account area for a data-use question, attach a payment receipt only when a wallet record needs checking, and identify the account phone number when requesting a correction. If you are in Denpasar or elsewhere in Indonesia, the same contact path applies, subject to local law.

Team online

Support chat

Open the support chat from your account area and state that your request concerns the Privacy Policy. We may ask for your registered phone number to match the request safely.

Account contact form

Use the contact form when you want to ask about stored account fields, cookie choices or retention. Keep your message focused and do not send wallet passwords or one-time codes.

Payment record check

For DANA, OVO, GoPay, QRIS or bank transfer questions, include the transaction reference rather than a full wallet password. We use the reference to locate status data.

DATA PRACTICES

What We Do With Account Data

We keep the policy practical by linking each data action to an account task. Your phone verification supports account access, device signals help us spot unusual sign-in activity, and cookie settings help…

Collection points

We may receive your phone number, account settings, sign-in records, device signals and payment references when you create an account, verify access or request wallet-status help.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us connect a payment event to your account. Bank transfer and virtual account records are handled for status checks.

Cookie choices

Cookies can remember sign-in preferences and page settings on your phone or computer. You can clear them through your browser controls, though some account steps may need repeating.

Account security

Phone verification and device checks help us assess account access. We will not ask you to disclose a password or one-time code through support chat or a contact form.

Retention period

We keep account and payment records for as long as needed for service operation, dispute handling or a legal duty. After that, records are deleted or separated from active use.

Change requests

To correct a phone number or another account field, contact support with the registered account detail and the requested change. We may verify ownership before making an update.

Privacy Policy Answers for mild88

These Privacy Policy answers focus on the account actions you are most likely to take: creating access, using an Indonesian wallet, checking a receipt, changing a detail or asking for data handling help. If your question is not listed, contact us through the support chat or account contact form.

It covers data connected with account creation, phone verification, sign-in, device use, cookies, support requests and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

We use your phone number to create and verify account access, connect support requests to the correct account and help detect unusual sign-in activity. We do not need your one-time code in chat.

Yes. The Privacy Policy covers QRIS, DANA, OVO and GoPay references used to match a payment status. We may also handle bank transfer or virtual account references for account reconciliation.

Send a focused request through support chat or the account contact form, identify the registered phone number and describe the field to change. We may confirm account ownership before editing it.

Yes. Ask through the privacy contact route and identify the relevant account record. We retain data for operational, dispute or legal needs, then delete or separate it when appropriate.

Use your mobile browser settings to clear or restrict cookies. The lobby may forget selected preferences afterward, and you may need to complete phone verification again when account access requires it.

Yes. Account features, eligibility and some data requests depend on local law. Where local law permits, we process correction, access or deletion requests through the contact route after verification.

mild88 Privacy Policy for Your Account

Three Ways to Ask About Privacy

Support chat

Account contact form

Payment record check

What We Do With Account Data

Collection points

Payment matching

Cookie choices

Account security

Retention period

Change requests

Privacy Policy Answers for mild88

01 What does the mild88 Privacy Policy cover?

02 Why does mild88 need my phone number?

03 Does the Privacy Policy cover QRIS and wallet records?

04 How do I request a correction to my mild88 data?

05 Can I ask how long my account data is kept?

06 How can I manage cookies on my phone?

07 Does local law affect this Privacy Policy?

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